1. Introduction
Welcome to Sparrow Tech.
Sparrow Tech is a digital agency based in Karachi, Pakistan. We respect your privacy and aim to handle personal information responsibly and transparently.
This Privacy Policy explains how we collect, use, store and share information when you visit our website or contact us about our services.
Website: https://sparrowtech.pk
Privacy contact: sparrowtech.pk@gmail.com
2. Information We Collect
When you use our website, we may collect the following information.
Quotation enquiries
If you submit our Get a Free Quote form, we collect the information you choose to provide, including:
- Full name
- Email address
- Company or brand name, if provided
- Service you are interested in
- Project description and requirements
- Budget range, if provided
- Preferred project timeline, if provided
Please do not include passwords, financial account details or other sensitive personal information in your project description.
Technical information
Our website and hosting infrastructure may process technical information such as IP addresses, browser information, request times, server logs and security-related activity to operate, maintain and protect the website.
Administrative information
Authorized website administrators may have account information stored by WordPress to manage website content and operations.
3. How We Use Your Information
We use personal information to:
- Review and respond to quotation requests.
- Understand project requirements and prepare proposals.
- Communicate about potential services and project enquiries.
- Maintain website functionality and security.
- Detect spam, abuse or unauthorized activity.
- Meet applicable legal obligations.
Submitting an enquiry does not automatically establish a contractual relationship with Sparrow Tech.
We do not use quotation form submissions for unrelated marketing campaigns without an appropriate basis or permission.
4. Email Communications and Service Providers
Our website is hosted using services provided by OrangeHost.
Quotation notifications are sent using OrangeHost’s email infrastructure, through the address notifications@sparrowtech.pk, to our designated Gmail inbox at sparrowtech.pk@gmail.com.
This means information submitted through the quotation form may be processed by OrangeHost and Google as part of providing hosting and email services.
We do not sell personal information to advertisers or data brokers.
We may disclose information when required by applicable law or when reasonably necessary to protect our rights, users or website.
5. Data Retention
We aim to retain quotation enquiries for six months from the date of submission, unless a longer period is reasonably necessary for an ongoing business relationship, a legal obligation or a dispute.
We will review and delete quotation records when they are no longer needed, subject to applicable requirements and the practical operation of email systems and backups.
Technical records, security logs, administrator information and backup copies may have different retention periods depending on the systems involved.
6. Cookies and Website Functionality
Our WordPress website may use cookies necessary for administrator login, session management, security and other essential website functions.
At the time of this policy, Sparrow Tech does not intentionally operate Google Analytics, advertising pixels or other dedicated advertising-tracking tools on the website.
If we introduce analytics, advertising technology or additional tracking tools, we will review the relevant consent requirements and update this policy.
7. Comments and Embedded Content
If website comments are enabled, information submitted through a comment form may be processed by WordPress, including information necessary for moderation and spam prevention.
Some website pages or blog articles may contain links to external websites or embedded third-party content. Those services may collect information under their own privacy policies.
We are not responsible for the privacy practices of independently operated third-party websites.
8. Data Security
We use technical and organizational safeguards intended to protect information from unauthorized access, loss or misuse.
These include HTTPS encryption for website connections, access controls and security features provided through our WordPress and hosting infrastructure.
No internet-based service can guarantee absolute security.
9. International Processing
Some service providers, including Google and hosting-related infrastructure providers, may process information outside Pakistan.
Where applicable, we will assess and address relevant requirements for international personal-data processing and transfers.
10. Your Privacy Requests
You may contact Sparrow Tech to request access to, correction of or deletion of personal information you previously provided.
We will review requests and respond as appropriate, subject to identity verification, applicable legal requirements and legitimate recordkeeping needs.
To submit a privacy request, contact:
11. Children’s Privacy
Our services are primarily intended for businesses and individuals seeking professional digital services.
We do not intentionally request personal information from children through our quotation form.
If you believe a child has submitted personal information, please contact us so we can review the matter.
12. Changes to This Policy
We may update this Privacy Policy when our website, services, technology or legal obligations change.
The latest version will be published on this page with its updated date.
13. Contact Us
For questions about this Privacy Policy or how Sparrow Tech handles personal information, contact:
Sparrow Tech
Karachi, Pakistan
Email: sparrowtech.pk@gmail.com
Website: https://sparrowtech.pk
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